Secure payments
Integrated payment processing with multiple options for seamless guest transactions.
How it works
The guest experience, step by step
Receives payment request
Automated message with secure payment link
Reviews itemized charges
Clear breakdown of all charges with descriptions
Selects payment method
Choose from saved cards or add new payment method
Completes secure payment
3D Secure authentication for fraud protection
Receives digital receipt
Instant receipt and invoice sent via WhatsApp and email
What's included
Everything you get with Payments
Real-world use cases
See how hotels use Payments
Balance management
Guests unclear about charges, leading to disputes at checkout
Real-time balance visibility and itemized charges via WhatsApp
70% reduction in checkout disputes
Pre-arrival payments
High no-show rates without deposit collection
Automated payment requests sent via WhatsApp before arrival
40% reduction in no-shows
Express checkout
Long checkout lines at busy times
Self-service payment via WhatsApp, skip front desk
90% of guests choose express checkout
Integrations
Works seamlessly with your existing tools
Related features
Explore more capabilities
Connect with guests through the world's most popular messaging platform with 2+ billion users worldwide.
SMS
Reach every guest with text messaging. Universal, reliable, and works on all mobile devices without requiring an app.
Socials
Connect with guests on Facebook Messenger, Instagram DMs, and TikTok - all in one unified inbox.
Ready to get started with Payments?
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