Customer stories
See how hotels worldwide are transforming their guest communication with askng.it
Faster response times
Guest satisfaction
Resolution time
Hoteliers worldwide
What our customers say
askng.it has transformed our guest experience. Response times decreased by 65% and satisfaction scores have never been higher.
Bjorn
General Manager, Hotel Miss Blanche
The platform unified all our communication channels. Our staff now has a single dashboard for all guest interactions.
Floortje
Owner, Hotel de Plataan
Our guests love the frictionless communication. They feel taken care of without intrusive calls or visits.
Jake
General Manager, Sun Street Hotel
Success stories
Hotel Miss Blanche
Challenge
Managing high volume of guest inquiries across multiple channels was overwhelming the front desk team.
Solution
Implemented askng.it WhatsApp platform with AI-assisted responses and automated workflows.
"askng.it transformed our guest communication. We can now respond to guests within minutes, not hours."
Bjorn, General Manager
Results achieved
65% faster
Response time
45% increase
Guest satisfaction
60% improvement
Staff efficiency
€35K annually
Revenue from upsells
Hotel de Plataan
Challenge
Small team needed to provide personalized service without hiring additional staff.
Solution
Deployed askng.it with integrated booking system and automated confirmation workflows via WhatsApp.
"The platform unified all our communication channels. Our staff now has a single dashboard for all guest interactions."
Floortje, Owner
Results achieved
40% increase
Booking conversions
55% reduction
Staff workload
3x higher
Guest engagement
€20K annually
Ancillary revenue
Sun Street Hotel
Challenge
Guests expected instant responses but the team was stretched thin across multiple channels.
Solution
Integrated askng.it AI to handle common queries while maintaining the personal touch with custom response templates.
"Our guests love the frictionless communication. They feel taken care of without intrusive calls or visits."
Jake, General Manager
Results achieved
80% increase
Team productivity
4.8 → 4.9 stars
Guest reviews
35% increase
Repeat bookings
€25K annually
Cost savings
Calculate your ROI
See how much you could save with askng.it
Estimates based on €25/hour staff cost. Results may vary.