Digital forms
Custom form builder for guest data collection, check-ins, and feedback gathering.
How it works
The guest experience, step by step
Guest receives WhatsApp message
Automated message with secure form link sent 24 hours before arrival
Opens form on any device
Mobile-optimized form loads instantly, no app download required
Fills information in 2 minutes
Smart forms with pre-filled data and conditional questions
Submits with digital signature
Legally binding signature captured for registration
Receives instant confirmation
Confirmation message with check-in details and room number
What's included
Everything you get with Digital forms
Real-world use cases
See how hotels use Digital forms
Online check-in
Long queues at front desk during peak check-in times
Pre-arrival digital forms collect guest information and preferences
80% faster check-in process, 60% reduction in front desk queues
Guest registration
Paper forms create data entry errors and compliance risks
Digital registration with validation rules and automatic PMS sync
95% reduction in data entry errors, 100% compliance documentation
Feedback collection
Low response rates on post-stay surveys
In-stay feedback forms sent via WhatsApp at optimal times
3x increase in feedback response rate
Integrations
Works seamlessly with your existing tools
Related features
Explore more capabilities
Connect with guests through the world's most popular messaging platform with 2+ billion users worldwide.
SMS
Reach every guest with text messaging. Universal, reliable, and works on all mobile devices without requiring an app.
Socials
Connect with guests on Facebook Messenger, Instagram DMs, and TikTok - all in one unified inbox.
Ready to get started with Digital forms?
Join 1,500+ hoteliers already using askng.it.