WhatsApp business
Connect with guests through the world's most popular messaging platform with 2+ billion users worldwide.
What's included
Everything you get with WhatsApp
Real-world use cases
See how hotels use WhatsApp
Pre-arrival communication
Guests miss important pre-arrival emails
Send check-in instructions and welcome messages via WhatsApp
98% open rate vs 20% for email
Real-time guest support
Guests wait on hold or at front desk for answers
Instant responses via WhatsApp from anywhere in the hotel
< 2 minute average response time
Integrations
Works seamlessly with your existing tools
Related features
Explore more capabilities
SMS
Reach every guest with text messaging. Universal, reliable, and works on all mobile devices without requiring an app.
Socials
Connect with guests on Facebook Messenger, Instagram DMs, and TikTok - all in one unified inbox.
RCS
Rich Communication Services - the next generation of SMS with rich media, branding, and interactive features.
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