Hospitality insights
Practical advice for hotels using guest messaging. No fluff.
Hotel Rutherbach chooses askng.it to power their WhatsApp guest communication
Hotel Rutherbach, a comfortable riverside hotel in Essen-Kettwig, Germany, has selected askng.it as their official WhatsApp Business communication partner.
Sibbjäns chooses askng.it to power their WhatsApp guest communication
Sibbjäns, Sweden's first boutique farmstay on southern Gotland, has selected askng.it as their official WhatsApp Business communication partner.
OGAR Hotels chooses askng.it to power their WhatsApp guest journey
OGAR Hotels, the new Spanish smart-hotel brand opening Hotel OGAR Tomelloso on 1 June 2026, has selected askng.it as their official WhatsApp Business communication partner.
Gitstapper Hof chooses askng.it to power their WhatsApp guest communication
Gitstapper Hof, the beautifully restored farmhouse hotel in Wassenberg, Germany, has selected askng.it as their official WhatsApp Business communication partner.
askng.it partners with Future Ready Hospitality Collective to manage WhatsApp communication for the 2026 conference
askng.it has partnered with the Future Ready Hospitality Collective as the official WhatsApp communication provider for the Future Ready Hospitality Conference 2026.
askng.it partners with EMCup 2026 to power participant communications
We've joined the European Mise en Place Cup as official WhatsApp communications partner for 30 competing hotel schools in Amsterdam.
A new chapter: Lacoly becomes askng.it
A message from our founder about our rebrand, our journey in hospitality messaging, and what's next.
How digital guest communication reduces your hotel's environmental footprint
Hotels are cutting paper waste and meeting sustainability goals by moving guest communication to WhatsApp.
AI in hospitality: cutting through the hype
Most AI claims in hotel technology don't hold up to scrutiny. Here's what actually works for guest communication.
Why waiting for guests to ask costs you satisfaction scores
Proactive guest messaging prevents complaints before they happen and transforms how guests perceive your hotel.
Protecting your hotel and guests from WhatsApp scams
How to recognise and prevent messaging fraud in hospitality. A practical guide to protecting your reputation.
How guest profiles make upselling feel helpful instead of pushy
Using booking data and guest history to offer upgrades and services people actually want.
Taking hotel payments through WhatsApp
How hotels are handling deposits, room service, and checkout through messaging. Faster for guests, simpler for staff.
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