We are pleased to announce that Hotel Rutherbach, the comfortable riverside hotel in Essen-Kettwig, Germany, has chosen askng.it (formerly known as Lacoly) to manage all WhatsApp Business communication with their guests.
Hotel Rutherbach sits in the Ruhr valley along the Ruhrtalstraße in Essen-Kettwig, one of the most picturesque corners of the Ruhr region. The hotel offers comfortable rooms and apartments with breakfast, making it a relaxed base for both business and leisure travellers exploring the Ruhr and its surrounding countryside.
WhatsApp Communication Managed by askng.it
As the official WhatsApp Business communication partner for Hotel Rutherbach, askng.it manages all guest-facing WhatsApp messaging on their behalf. This includes:
- Booking confirmations and pre-arrival information – Guests receive all reservation details and check-in instructions via WhatsApp
- Guest enquiries and concierge requests – All incoming WhatsApp messages from guests are handled through our platform
- Stay-related updates – Real-time communication during the guest's stay, including breakfast arrangements, local recommendations, and service requests
- Post-stay feedback – Review requests and follow-up messages sent on behalf of Hotel Rutherbach
All WhatsApp messages are sent and received under the Hotel Rutherbach display name, managed and operated by askng.it as their authorised communication provider. This means guests interact directly with the Hotel Rutherbach brand, while our platform ensures reliable delivery, compliance, and professional guest engagement.
About Hotel Rutherbach
Hotel Rutherbach is a three-star hotel located at Ruhrtalstraße 215-217, 45219 Essen-Kettwig, Germany. Set in the green Ruhr valley, the property offers comfortable rooms and apartments with breakfast, and is ideally placed for guests who want easy access to Kettwig's historic old town, the Ruhr riverfront, and the cycling and walking routes that run through the region.
For more information, visit hotel-rutherbach.de.
About askng.it
askng.it, formerly known as Lacoly, transforms guest communication for hotels and hospitality venues through WhatsApp and other messaging channels. Founded in 2019, our platform powers guest engagement for properties across Europe. We act as the official WhatsApp Business communication provider for our partners, managing their verified business profiles and ensuring every message meets Meta's quality and compliance standards.
Interested in WhatsApp communication for your property? Get in touch with us.